Sarah Rey
05.12.2024
Placed here by the council for emergency accomdation due to homelessness, service here is -0 . The staff have no manners and are very unprofessional and disrespectful. Rooms are dirty and stains on sheets . Was sleeping to be woken up by bed bugs. Spoke to staff didn’t really care . Place needs to be shut down and staff need to learn manners and some customer service skills
Jojo Collins
22.11.2024
I turned up last night very anxious about the reviews I read. However staff, hospitality, cleanliness is spot on.
Extremely content.
Thank you Barking Hotel.
Your Host
16.10.2024
It has taken me a one year and some months plus to finally review this hotel.
I was in my very late stage of pregnancy when i stayed here. It has taken me some time to write this, been very busy with housing and raising my little one. I didn't have a home as this is why I was placed here before being put in a place of my own after my hospital stay (temporary council stay). During my 1 week or under stay here, there was a couple unpleasantries I experienced. At the beginning, the very very small single room they gave wasn't ideal for a mega 9 month pregnant woman, hard to move around and open the door that met close to the end of the single bed to exit and return. This was an issue as pregnant women need space at the late stage and I had to leave often. The loo was small as well and a shared one in the hallway, which I also could not move around in without grazing the door and other surfaces. yuck. It was tedious to lock and unlock your door too many times a night going back and forth and hardwork to put pants on to go to the loo each time, return, undress whilst being that big. In that stage you need the loo often! Hence my much leaving and returning. And before you think why put myself through taking my pants off and on if it is difficult why don't I just keep it on? I didn't have much, the pants I wore were joggers and sleeping with them was a no as it would tighten under the big bump and I was uncomfortable, carrying a heavy load, ready to pop already. You couldn't sleep in them in that condition as a woman. They moved me to a bigger more comfortable room with its own shower and toilet after a few days which was considerate of them understanding my situation. The main reason for this review was to make it known that my first night of stay there in that small room I incurred giant red, mega, itchy and irritating hives on my arm, and a couple more around my belly. I was very upset about this, it caused much discomfort due to the irritation and I felt a way about these large weird shaped hives on my bump. The minor itches just grew and grew into multiple spread out itches across my abdomen and arm. Can't have sprung out on my skin so quickly all of a sudden.. I checked out the bedding to see if it was perhaps used and caused a reaction on my skin due to that. After a minute of searching.. there were BEDBUGS! There they were, chewing on my wonderful bump.. I discovered three on the white sheets. Nasty little things. I couldn't believe they were on my body or how they could have gotten there, there were none in the bigger room they moved me to later on. The difference between the bedding of this room and the next they provided me were that there were only bedbugs in one. Which led me to wonder, were the sheets being changed after the leave of each customer? What else could it be? My theory after doing some research as to how they come about was that someone brought it in through carrying it with their invested belongings or garments they wore and left some behind, naturally. After they left the sheets were just neatened out for the next guest's stay as they looked clean, fresh and unused to them maybe. Some hotels lack in these regards. Even big named hotels lack changing sheets. A UV forensic inspection torch unveils unclean sheets that prove have not been changed. What also added to my suspicions was after I immediately rang the desk people about the issue, one of the owners came as quickly as he could, awkwardly smiled through the whole gentle and friendly apology as he speedily grabbed the pillows and sheets, curled it up against himself to remove it from the room and then have someone bring newer ones up for me. He muttered something I cannot remember accurately anymore but was something like, very sorry about this, this isn't normal, or usual, you know it is very bad for the stayers or business, he spoke to me in a very "sorry this happened, I am horrified you discovered this and please do not let anyone know about this. Horrific experience. Wasn't the cleanest hotel either. This hotel should be shutdown.
Dele Abass
19.02.2024
Ants slept with us!!! Do not go there
Martin Anderson
08.01.2024
Cheep and reliable
Bado Saheb
21.10.2023
Average good hotel
Kevser Budak
03.09.2023
AWFUL! The rooms are disgusting. Insects and bedbugs all over the place! We were moved to another room because we complaint about the first room, the 2nd room was worse! 100% not recommended!
matt arede
01.08.2023
The station is super busy and there’s never enough space for people to walk by. This pic is from 7am only time where it’s empty
Bencent Xi
28.07.2023
How the reception guys even got this job with poor service attitude please?
I have no word to explain anymore
Rumon Ahmed
24.07.2023
I have never seen Any stupid hotel like this,, their Reception person maybe name leo Such a awkward person and Stupid behaviour,
Shahrear Shahee
24.07.2023
The guy Mr. Leo who works in reception. I have no words to explain. I never seen such a rude guy like him. His customer service is can’t believe how poor. I wondering how did even get this job with this attitude.
Whoever is his line manager please he needs to improve his customer service. Thanks
Phillipa Sands
10.07.2023
Only stayed one night and could not get away fast enough!!!
Room filthy , shower unusable, bedding dirty and stained , multiple families in rooms , shouting and screaming all night , felt so unsafe!!!
Dangerous electrics
No drink facilities
Avoid at all costs
cc Cheung
15.06.2023
Terrible and awful experience. I had a haircut today which showed on the receipt that it’s part of the hotel business so I’m writing in here. Staff was not friendly at all. They didn’t ask what I need or which style I want and just started shaving. Things are not clean as well.
Anton Vorobev
08.06.2023
The most terrible place I have ever been. Everything is very dirty and insects and many other surprises.
Nuraini Hassan
17.02.2023
Please don’t stay here unless u wanna wake up to see a rat on your bed.
Yusuf McKenzie
24.11.2022
a solid 3 :)
John Harvey
10.11.2022
Lucky to have 1 star not by choice , Disgusting , rude workers speak no English . I’m Brazilian . My partner Filipino . No one could give us any towels or toiletries . Room was and is filth and small for the price , owner Ali only respects people who speak his language . Workers and owner make rules up as it suits them and will remove you from propert for having belongings or clothes on the floor of your own room , outrageous service . Hotel is unlocked and open 24:7 and has no receptionist. Again whoever you do meet who works there either looks like their parents are related or doesn’t speak English sometimes both . Don’t recommend even if u get paid to stay here . Especially Lyon house hotel . I pray the owner finds peace in his heart for removing and kicking out homeless people who was funding £520 a week to stay there from the council
Locations with Ajla-rae
02.11.2022
Multi purpose building for now. A lot going on there apart from it being a train station.
Disable and pushchair facility are very inconvenient as you can only take the lift to one platform and it’s a long walk to get to the others. Staff are interested in you just taping in.
Hopefully when the change the station thing will be better
Andrejus Dovidaitis
28.10.2022
The worst hotel ever. In the room they don't have no table no chair no rubbish been. They call breakfast one type of bread and one type of corn flakes not give a proper spoon or plate. In the morning wake up all wet because they don't have ventilation in the room. This type of hotels don't have stars I don't know who give them 3 star
eugenijus laskovas
01.02.2022
I not in hotel newing mabe good I don't think